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If you have previously logged into your NETStudy 2.0 account and you have forgotten your password or are locked out of your account, click the Forgot Password/Unlock link, and follow the prompts to unlock your account.

If you have never successfully logged into NETStudy 2.0 and need a new temporary password, please send an email to dhs.netstudy2@state.mn.us. (Passwords are valid for 24 hours.)

For other NETStudy 2.0 questions and technical assistance, please refer to the NETStudy 2.0 User Manual, Quick Start Guide, and YouTube training videos. Training materials can be found in the Help section in NETStudy 2.0.

Training materials can also be found on the Background Studies Division website:

1. Navigate to www.mn.gov/dhs/background-studies.

2. Click on Entities.

3. Scroll down and click “Training and support resources”.

To make sure you have best experience possible, the system supports the most up-to-date version of the following internet browsers:

Microsoft Edge
Google Chrome
Mozilla Firefox
Apple Safari

The background checking system requires Internet Explorer 9 or later. You can check your browser version by selecting "About Internet Explorer" in the browser menu. If you are running Internet Explorer 9 or later make sure you are not running in Compatibility View. For information on upgrading Internet Explorer visit http://www.microsoft.com/internetexplorer.

Compability View may be indicated in your Internet Explorer address bar by an icon similar to this one (indicated by the red outline) Compatibility Icon .